At Layer Elegances, we are committed to ensuring that your shopping experience is smooth and enjoyable, right from placing your order to receiving your stylish new clothing. Here’s everything you need to know about our shipping policies:
Shipping Rates
- Free Shipping: Enjoy free standard shipping on all orders over $29.99. We want to reward our valued customers with this benefit to make your shopping experience even better.
- Standard Shipping Fee: For orders below $29.99, a shipping fee of $8 will be applied. This ensures that we can deliver your chosen items swiftly and securely.
Processing Time
- Order Processing: All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information so you can keep an eye on your shipment.
- Order Fulfillment: Our team works diligently to ensure your order is packed and shipped as quickly as possible. During peak times or sales events, processing times may be slightly longer, but we will always keep you informed.
Shipping Methods
- Standard Shipping: We use reliable carriers to ensure that your items are delivered to you safely and efficiently. Delivery times for standard shipping typically range from 5 to 7 business days, depending on your location.
- Expedited Shipping: At this time, we offer standard shipping only. However, if you require expedited shipping, please reach out to our customer service team at [email protected], and we will do our best to accommodate your needs.
Delivery Time
- Domestic Orders: For most domestic orders, delivery is expected within 5 to 7 business days from the date of shipping.
- Delays: Occasionally, factors such as weather, carrier delays, or high demand can affect delivery times. We appreciate your patience and understanding if this occurs.
Order Tracking
- Tracking Information: Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery online.
Shipping Issues
- Incorrect Address: Please ensure that your shipping address is correct before finalizing your order. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.
- Lost or Damaged Shipments: If you experience any issues with your shipment, such as a lost or damaged package, please contact us immediately at [email protected]. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our shipping policies or need assistance with your order, please do not hesitate to contact us. Our customer service team is here to help and ensure that you have a delightful shopping experience.
Thank you for choosing Layer Elegances. We look forward to delivering your fashion finds right to your doorstep!